WARNING: This product contains nicotine. Nicotine is an addictive chemical.
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RELX Artisan - Is Artisan the same as 5th generation device?
The Artisan series focuses on high-quality materials and technique innovation, positioning high-end people, dedicated to creating premium products in the e-cigarette industry
RELX Artisan - What makes Artisan unique?
Leather Crafted: Made with prized European leather, Crafted with precision
RELX Classic - What about its RELXPods capacity? How many puffs can I have?
The capacity is 2ml, around 650 puffs
RELX Vape Pod - Can I open or refill my RELX pod?
To ensure product safety and quality, RELX pods are not designed to be reused or refilled and should not be opened
RELX Vape Pod - Can I use the pod opened over 15 days?
The Pods can theoretically be stored for several months after opening
RELX Device - Why does my device's red LED flash 3 times and no smoke come out?
Please clean the device carefully with a cotton swab and try another pod
RELX Vapes - What are the contraindications to vaping?
Alcohol allergy, heart disease, hypertension, respiratory disease, pregnancy and lactation are strictly prohibited
RELX Accessories - How long should I charge my Infinity Charging Case?
The Charging Case Mini (1000 ma) will be recharged in 60 - 90 minutes
RELX Accessories - What does it mean when the indicator of Infinity Charging Case changes?
StatusRemaining PowerLED NotificationCharging Case - Input0 - 99%Charging Case’s white LED flashes slowly 100%Charging Case’s white LED turns onCharging Case - Output25% - 100%Charging Case’s white LED turns on0 - 25%Charging Case’s white LED flashes slowlyDevice - Input0 - 99%Device’s white LED flashes slowly100%Device’s white LED turns on before flashing 3 times and fading out
RELX Classic - What is the material of device and pod?
RELX Classic device is made of aluminum alloy with high strength and endurance
RELX Classic - Device life, battery capacity and the charge time.
RELX Classic adopts soft lithium battery with a capacity of 350mA and a charging time of about 1h
RELX Classic - What does it mean when the indicator of Classic device device changes?
During Standing: when the device device is not used, the indicator will be off; Low Battery: when the power is less than 10%, the indicator will flash 10 times; During Charging: The indicator will stay on, and after it is fully charged, it will be off; The indicating light flashes 3 times: Inhale protection: This protection mechanism is to protect the user from irritation caused by heavy inhale, the mod will initiate the protection mechanism
RELX Vape Pod - What is the nicotine content of a pod?
Currently, our pods contain 5% of nicotine (50mg/ml) , 3% (30mg/ml), 1
RELX Device - Is RELX device waterproof?
All RELX devices are not waterproof
RELX Vape Pod - Will RELX produce 0 nicotine e-liquid pods?
At this time we offer 0% nicotine option of RELX Pod Pro
RELX Device - How do I get started with my RELX device?
First, please make sure you are using the right pods for your device: The RELX Classic device is compatible with RELXPods, while the RELX Infinity and Essential devices are compatible with RELX Pod Pro and RELX Pod
RELX Device - How do I charge my RELX device?
The RELX Classic uses micro USB cable, while the RELX Infinity and Essential use Type C cables
RELX Device - How do I turn on my RELX device?
No buttons are required to turn on your RELX device, simply inhale from the mouthpiece
RELX Device - Do I have to clean the RELX device?
RELX devices are easy to maintain
RELX Device - What is the best way to store the RELX device?
Avoid storing a RELX device for more than two weeks on an empty charge
RELX Device - How do I dispose of a RELX device?
The RELX device is designed to be reliable and intended to exceed our limited warranty
RELX Device - Where do I find my RELX device Serial Code?
The RELX device Serial Code is a combination of six-nine characters (letters and numbers)
RELX Vape Pod - How does the RELX pod work?
RELX uses a closed-loop temperature control algorithm designed to deliver the ideal amount of power to the RELX pod
RELX Vape Pod - How should I store my RELX pod? Do they expire?
While RELX Pod Pro/RELX Pod for Infinity/Essential have an expiry date of 18 months from the date of manufacture, they are meant to be used soon after purchase
RELX Vape Pod - What is in the e-liquid of a RELX pod?
Building on years of research, RELX produces our own proprietary e-liquid formula with a high manufacturing standard and the strictest quality control process
RELX Vape Pod - What's the best way to use a RELX pod?
RELX pods are built for puffing under normal drawing pressure
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